Welfare Benefits Caseworker

Purpose of Role

As a Welfare Benefits Caseworker you’ll manage a client caseload. You’ll check benefit entitlement and eligibility, complete forms and provide assistance to challenge welfare benefit decisions, including via written submission and/or representation at Tribunal hearings.

You will need:

• a minimum of 1 years recent experience of welfare benefits advice work (essential)

• knowledge and experience of undertaking casework (desirable)

• to be self motivated with good organisational skills, in order to meet deadlines

• excellent interpersonal, oral and written skills, with the ability to draft written submissions and represent clients at First Tier Tribunal

What we offer

• 34 days paid leave (including bank holidays) (FTE)

• Additional leave entitlement after 3 years

• Paid for Employee Assistance Scheme

• Flexible working

• Hybrid working after probationary period

• Access to discounted private health care

• Contractual sick pay (following period of employment)

• Death in Service benefit (if enrolled in pension)

• Company pension scheme

• Monthly social events

• On-going support through regular 1-1s and annual reviews