Adviceline: 0300 3309 077
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Support for Thomas Cook staff and customers

Citizens Advice services across Greater Manchester have issued clear and practical information and advice for employees and customers of Thomas Cook following the announcement from the UK Civil Aviation Authority (CAA) that the company had "ceased trading with immediate effect".

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Office afternoon closure - Friday 22nd March 2019

On Friday 22nd March 2019, our offices and outreaches will be closed during the afternoon. Our drop-in service for the Wigan office will run from 9am-12pm for that day. The Turnpike will be hosting the Digital Hub service as normal. We're sorry for the inconvenience this may cause, and we'll return to our usual schedule after this day.


Christmas 2018-19 opening times

Citizens Advice Wigan Borough will close for drop in service on Friday 21st December at 13:30. Our telephone Adviceline service will be open during the Festive season on 27th, 28th and 31st December 9:00 - 13:00 on 0300 3309 077. We will then reopen as normal at 9:00 am on Wednesday 2nd January 2019.

Information can also be found on our information website:-

We would like to wish you all a very Happy Christmas and a Happy New Year.