Adviceline: 0300 3309 077
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Claro Website Reader

Claro Website Reader will read any text on this website out to you. Plug in your headphones and use it now!

Click here if you want to know more.

“How do I use the Claro Website Reader?”

Play & Stop

Click and Play: click on a sentence and click play.
Text Select: highlight some text to hear it read aloud.
Stop: press the stop button to stop voice immediately.

Settings

Settings: more readability settings and to change the voice.
Voices: the default language will match this web page or your browser.

Energy Advice Programme 2020-21

Citizens Advice Wigan Borough's Energy Advice Programme resumes from August 2020 until March 2021.
The Energy Advice Programme (EAP) will provide one-to-one (currently via telephone) advice to consumers in fuel poverty, or in a fuel poverty risk group. Clients must be the named person on their energy bill or have proof of consent to speak on their behalf and have a copy of the latest bills to hand.
Please contact 0300 3309 077 to request an energy appointment.

EAP advice appointments will be carried out by qualified advisers and during these advice appointments, advisers will support consumers in or at risk of fuel poverty with matters related to:

  • Fuel options, tariffs and energy bills, claiming Warm Home Discounts and accessing priority services
  • Energy and thermal efficiency measures
  • Advice to support with relief from fuel poverty, such as identifying and claiming benefits, and dealing with debt.

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A successful PIP appeal

One of our caseworkers has been helping a client with a PIP appeal for almost 2 years. We have just heard that with our support, the decision was overturned and the client can expect backpay of approx £11,500.

Well Done, Elaine!

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Stop Loan Sharks

Due to the COVID-19 pandemic, more people are being left vulnerable financially. Loan sharks may see this an opportunity to take advantage of the situation. The poster in the link below raises awareness of loan sharks and provides information for loan shark victims.

Stop Loan Sharks Partners Update June 2020

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Migrant worker advice

Our migrant worker adviser Justyna is still available for advice over the phone. If you want to get in touch with her please email us on This email address is being protected from spambots. You need JavaScript enabled to view it. with request for a contact and mark it ‘for attention of Justyna’. You can also request contact by calling our Adviceline on 0300 3309 077.

Nasza doradczyni ds. pracowników migrujących, Justyna nadal prowadzi porady przez telefon. Jeśli chcecie się z nią państwo skontaktować, wyślijcie do nas e-mail na adres This email address is being protected from spambots. You need JavaScript enabled to view it. z prośbą o kontakt i oznaczcie swoja wiadomosc jako ‘for attention of Justyna’. Możecie również poprosić o kontakt, dzwoniąc do naszej Adviceline pod numer 0300 3309 077.

Naša pracovníčka pre emigráciu Justyna je stále k dispozícii pre telefonickú radu. Ak sa s ňou chcete skontaktovať, pošlite nám e-mail na adresu This email address is being protected from spambots. You need JavaScript enabled to view it. so žiadosťou o kontakt a označte ju ako ‘for attention of Justyna’. Kontaktovať môžete aj telefonicky na čísle 0300 3309 077.

Náš poradce pro emigraci Justyna je stále k dispozici pro radu po telefonu. Pokud se s ní chcete spojit, pošlete nám e-mail na adresu This email address is being protected from spambots. You need JavaScript enabled to view it. s žádostí o kontakt a označte ji ‘for attention of Justyna’. Kontaktovat můžete také na tel. Čísle 0300 3309 077.

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