We are Citizens Advice Wigan Borough.

We have been providing free, independent, confidential advice on their rights and responsibilities for the past 85 years.

We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.

Here’s how we help

1

Tell us how you need our help

Tell us your situation in your words - over the phone, via email or at a nearby face to face session near you so we can understand your needs.

2

We’ll go through your options

Our trained advisers explain your choices - whatever your situation. We're here to help you take the next step with confidence.

3

We help you move forward

We can help you write letters, fill in forms or contact organisations. You don't have to deal with it alone, we are here every step of the way.

Find your answers online

I NEED HELP WITH:

Frequent Issues

Can’t find your answer online? Get in touch.

We offer advice on a wide range of subjects. Get in touch with us in a way that works for you.

Telephone (Free to call Adviceline)

0808 2787 801 Monday - Friday, 9:00am - 5:00pm.

Visit our in-person drop in sessions

Magnum House, Leigh

9:00am - 12:00pm

Wigan Life Centre North

Monday - Thursday

9:00am - 12:00pm

The Brick

Monday

11:00am - 1:00pm

The Meadows Family Hub

Tuesday

12:30pm - 3:30pm

Leigh Family Hub

Tuesday

1:00pm - 3:00pm

Formby Ave Family Hub

Wednesday

2:00pm - 4:00pm

Ince Community Centre

Wednesday

2:00pm - 4:00pm

Purpose Hub (Brickworks)

Thursday

9:00am - 11:30am

Mornington Rd Family Hub

Monday - Thursday

Citizens Advice Out of Hours Advice Service

Citizens Advice Greater Manchester are committed to make it as easy as possible to access the help you need, when you need. The Out of Hours Advice Service allows you to contact us by Telephone, SMS, and WhatsApp between 6pm and 9pm, 7 days a week.

Go to www.citizensadvicegm.org.uk/out-of-hours-advice-service for further details

Friday

10:00am - 12:30pm

Magnum House, Leigh - Debt only

Monday

1:00pm - 3:00pm

Wigan Life Centre North - Debt only

Friday

9:00am-12:00pm

Our impact last year


11.1k

unique clients helped with 36k issues

4.6 million

income gained/reinstated for our clients

9/10

clients had their issue completely resolved