Adviceline: 0808 2787 801
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Video advice

Claro Website Reader

Claro Website Reader will read any text on this website out to you. Plug in your headphones and use it now!

Click here if you want to know more.

“How do I use the Claro Website Reader?”

Play & Stop

Click and Play: click on a sentence and click play.
Text Select: highlight some text to hear it read aloud.
Stop: press the stop button to stop voice immediately.

Settings

Settings: more readability settings and to change the voice.
Voices: the default language will match this web page or your browser.

From Wednesday 2 December, local Coronavirus restrictions will be in place.

Check which restriction tier your local area is in: bit.ly/37az3lR.

Take a look at Citizens Advice advice on Coronavirus: bit.ly/3gjzcqk.

We're experiencing high levels of request for help at the moment, and as a result there may be a delay in returning calls. We'll get back to you as soon as we can. Callbacks will be from a withheld number.

Welcome to Citizens Advice Wigan Borough

Latest news

Citizens Advice drop-in service

Please note that due to health concerns relating to COVID-19 (Coronavirus), our drop in services are currently unavailable.

We're still offering information and advice via:

  • Telephone (0808 2787 801) - you may be asked to leave your name and number during busy periods.
  • Email (This email address is being protected from spambots. You need JavaScript enabled to view it.),
  • Web chat,
  • Video advice, or
  • Complete the contact form on our website.

We'll attempt to make contact on 3 occasions via your preferred channel. Please note that telephones will display an unknown caller when we call. If you have email remember to check your spam folder if you haven't heard from us.

More news

How to get help

If you wish to seek advice by email, please use our contact form as it will allow us to help you more quickly.

For advice over the phone, you can call our Adviceline on 0808 2787 801. More info on this page.

If you're thinking of dropping in, please see our drop-ins page for opening times at our offices and outreaches.

Make a difference

Citizens Advice Wigan Borough is a charity that provides a vital service for thousands of people living across Wigan and Leigh. But to do so, we need you to help us support your community by volunteering with us.

So join us today and make a difference to hundreds of peoples' lives -- and your own.

View more information about volunteering

Get in touch
Call: 01942 709 709
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

What to expect when visiting us

  • A welcoming reception
  • An understanding approach and sufficient time to attend to your case
  • A free service that is confidential, impartial, and non-judgemental
  • A service that is available to all regardless of class, race, gender, sexual identity, culture or income
  • Information that is accurate, unbiased and presented in  a clear manner
  • Provision of written notes, booklets or Information System printouts where appropriate
  • Assistance in planning future action where necessary
  • Effective referral of cases to other organisations when appropriate
  • Effective application of the complaints procedure, if invoked

Search Citizens Advice

Get help and advice from the national Citizens Advice website.

Outside the borough?

Please Note -

For those living outside of Wigan Borough, please enter your postcode or town in the search box below to find your local Citizens Advice office.

Advice in other languages

British Sign Language (BSL)

Print