We are looking for a social media volunteer

22 Feb

Written By Danny Brown

We are looking for a proactive and enthusiastic social media volunteer to join our Communications and Campaigns team.

What will you do?

complete an introduction to Citizens Advice and Citizens Advice Wigan Borough
create engaging and compelling content for social media
schedule and post content across all platforms, including Facebook, Twitter, Instagram, and LinkedIn
help to share what local Citizens Advice does with local press or radio
encourage conversations between our brand and followers
share your ideas for how we can improve brand engagement through social media

What’s in it for you?

make a real difference to people’s lives
learn about a range of issues that affect our clients such as benefits, debt, employment and housing
build on valuable skills such as communication, listening, marketing and advertising
increase your employability
work with a range of different people, independently and in a team
have a positive impact in your community
have fun with a great group of colleagues

And we’ll reimburse reasonable expenses too.

What do you need to have?

You don’t need specific qualifications or skills but you’ll need to:

be friendly and approachable
be non-judgmental and respect views, values and cultures that are different to your own
have excellent verbal and written communication skills
have good IT skills and access to your own laptop or computer
be familiar with social media platforms including Facebook, Twitter, Instagram, LinkedIn, and TikTok
be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
be willing to undertake training in your role

How much time do you need to give?

We can be flexible about the time spent and how often you volunteer so come and talk to us.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, people from the LGBTQ+ community, and people from Black Asian Minority Ethnic (BAME) communities.

If you are interested in becoming a social media volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you, please contact us.