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Family Engagement Assessor

Domestic Abuse Prevention Project

Volunteers on our domestic abuse prevention project visit people’s homes following a domestic incident being reported to the police. During the home visit the assessor will use listening and questioning skills to help identify whether there are other issues contributing to the relationship problems. Sometimes issues such as debt, children, substance dependency issues or counselling needs can contribute to unhealthy relationships. The home visitor’s role is to assess the family’s needs and provide information, signpost or referral to other organisations, so that those involved can get the help they need and prevent further incidents occurring.

Role of an Assessor

As an Assessor you will:

  • Explain the purpose of your visit
  • Use listening and questioning skills to explore the situation and identify any risks or emergencies
  • Explain what help is available and how to access it
  • Identify the next step that needs to be taken and by who
  • Provide information, signpost, or make referrals as appropriate
  • Make notes of the visit to be entered onto police systems

Personal skills/attributes required for this role:

  • Good communication skills - both written and oral
  • Open minded, non-judgmental and able to deal with people sensitively
  • Able to use a variety of tools to research information, including digital
  • Good listening skills
  • Enjoy helping people!

Full training will be given and home visitors never undertake visits alone.