Adviceline: 0300 3309 077
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By using evidence routinely collected from the clients, you could help bring about changes in local and national policies and services which can benefit everyone - even those who have never used Citizens Advice.

Role of a Campaigner

As a Campaigner you would:

  • Complete and collate evidence forms recording clients problems
  • Identify and raise relevant issues in the organisation
  • Train staff and volunteers in identifying issues and completing evidence forms
  • Undertake research and write reports
  • Get involved in media campaigning
  • Liaising with other Citizens Advice offices and agencies
  • Keep up to date on key issues, both locally and nationally

Personal skills/attributes for campaigners:

  • A commitment to the aims and principles of Citizens Advice
  • Excellent communication skills
  • To be able to work as part of a team
  • Able to develop links within the community
  • A desire to influence those who can make a difference
  • IT skills