Adviceline: 0300 3309 077
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As an administrator you will be part of a team responsible for ensuring the smooth, day to day running of the service.

Role of an Administrator

An administrator’s roles includes:

  • Word processing
  • File management
  • Arranging events
  • Using databases and spreadsheets
  • Answering emails and phone calls
  • Updating local information
  • Using office machinery such as photocopiers and scanners

Personal skills/attributes that an administrator needs:

  • A commitment to the aims and principles of Citizens Advice
  • Excellent communication skills; written and verbal
  • Ability to use IT systems
  • Ability to work as part of a team
  • Friendly and approachable