Adviceline: 0808 2787 801
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Video advice

Claro Website Reader

Claro Website Reader will read any text on this website out to you. Plug in your headphones and use it now!

Click here if you want to know more.

“How do I use the Claro Website Reader?”

Play & Stop

Click and Play: click on a sentence and click play.
Text Select: highlight some text to hear it read aloud.
Stop: press the stop button to stop voice immediately.


Settings: more readability settings and to change the voice.
Voices: the default language will match this web page or your browser.

Referrals from partner agencies

If you work with people who could benefit from social welfare advice, for example:

  • people whose mental health is deteriorating because they see no way of coping with their financial problems
  • families who are facing loss of their home through being unable to maintain their mortgage payments following loss of their job through redundancy or ill health
  • people who, through ill health or disability, need help with sorting out their benefit entitlements and advice on the services available

then we would like to work with you to help and support them.

Citizens Advice is a Community Legal Service Quality Marked agency, who, together with our consortium partners Shelter, provide a comprehensive advice service in the Borough. This covers debt, employment, housing, asylum and immigration, community care, welfare benefits and relationship break down issues.

For many people who are socially excluded, it is important to highlight the specific benefits of advice in tangible, practical ways if they are to be motivated to access services, and we are grateful for the assistance of partners for their support in this.