Help to Claim

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It's free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444 (England)

Visit us:

Wigan Jobcentre plus Monday - Friday 09:00 - 15:00 (10:00 on Wednesdays)
Leigh Jobcentre plus Monday - Friday 09:00 - 15:00 (10:00 on Wednesdays)
Ashton Jobcentre plus Thursdays - 10:00 - 16:00
Citizens Advice Wigan Monday - Friday 09:00 - 15:00
Citizens Advice Leigh (Magnum House) Monday - Friday 10:00 - 16:00

For online advice visit:

If you're a local organisation working with people who need to help applying Universal Credit get in touch with Roxanne Hartnell - This email address is being protected from spambots. You need JavaScript enabled to view it. for more information on how you can signpost or refer people to our service.