Adviceline: 0808 2787 801
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Video advice

Claro Website Reader

Claro Website Reader will read any text on this website out to you. Plug in your headphones and use it now!

Click here if you want to know more.

“How do I use the Claro Website Reader?”

Play & Stop

Click and Play: click on a sentence and click play.
Text Select: highlight some text to hear it read aloud.
Stop: press the stop button to stop voice immediately.


Settings: more readability settings and to change the voice.
Voices: the default language will match this web page or your browser.

Please note that due to health concerns relating to COVID-19 (Coronavirus), our drop in services are currently unavailable.

We're still offering information and advice via:

We'll attempt to make contact on 3 occasions via your preferred channel. Please note that telephones will display an unknown caller when we call. If you have email remember to check your spam folder if you haven't heard from us.


One of the main reasons people fall into debt is an unforeseen change in circumstances (such as illness, separation or divorce) or unrealistic repayment expectations on the part of the creditor or the lender.

Debt problems rarely exist in isolation: many people face clusters of problems, of which debt may be the main or a component part. Over-indebtedness can be caused by, and contribute to, social exclusion, financial exclusion and poverty. It is also one of the main causes of depressive illness, and can be a barrier to obtaining work. For all these reasons, helping people to attend to their indebtedness is particularly important to us.

We provide a comprehensive service to help people who face problems with indebtedness, including income maximisation, budget preparation and advice and assistance with legal processes, including Debt Relief Orders, a legal remedy for debt designed for people with no assets. In some cases, it is possible to get debt written-off, but in the overwhelming majority of cases we can improve the situation for people by putting them back in control and easing the stress or pressure they were under.

Drop in times

Our Debt drop in sessions are held each week at the following locations.
Please attend with as much information as possible about your income/expenditure and your creditors:-

Every Monday Wigan Life Centre The Wiend
Drop in: 09:00 - 14:00
Every Monday The Turnpike Civic Square
Drop in: 09:00 - 14:00
Every Tuesday The Turnpike Civic Square
Drop in: 09:00 - 14:00
Every Thursday Wigan Life Centre The Wiend
Drop in: 09:00 - 14:00

Clients will be seen by a Debt Adviser subject to demand or an initial debt assessment undertaken and an appointment booked.