Adviceline: 0300 3309 077
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Claro Website Reader

Claro Website Reader will read any text on this website out to you. Plug in your headphones and use it now!

Click here if you want to know more.

“How do I use the Claro Website Reader?”

Play & Stop

Click and Play: click on a sentence and click play.
Text Select: highlight some text to hear it read aloud.
Stop: press the stop button to stop voice immediately.

Scan

Scan from Screen: drag a rectangle across some text and have it read that way instead!

Settings

Settings: more readability settings and to change the voice.
Voices: the default language will match this web page or your browser.

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Telephone adviceline - 0300 3309 077

The telephone line: 0300 3309 077 provides callers with information to assist them with their issues and guidance on the further assistance available to aid resolution. The line is open from 9:00 am to 5:00 pm Monday to Friday, 9:00 am to 12:00 pm Saturday, and also provides 24 hour access to an automated information line.

Calls to this number will be charged at the standard local rate for the area and callers from mobiles can use their inclusive minutes or be charged at standard local rate for the area.

Mrs T, an 82 year old widow, contacted the telephone information line in great distress; she had had a letter from the bailiffs who were due to visit the following day. The adviser was able to establish that the letter related to a previous occupant and contacted the bailiff on behalf of Mrs T to explain. The bailiff's office, once it had been established there had been an error, agreed to cancel the visit. During a follow up call Mrs T commented that she was very relieved and that a weight had been lifted from her shoulders.

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