Dropping in
Please note that due to health concerns relating to COVID-19 (Coronavirus), our drop in services are currently unavailable.
We're still offering information and advice via:
- Telephone (0300 3309 077) - you may be asked to leave your name and number during busy periods.
- Email (This email address is being protected from spambots. You need JavaScript enabled to view it.),
- Web chat, or
- Complete the contact form on our website.
We'll attempt to make contact on 3 occasions via your preferred channel. Please note that telephones will display an unknown caller when we call. If you have email remember to check your spam folder if you haven't heard from us.
Our office waiting rooms can be very busy places. Please be assured that our volunteer advisers will do their very best to see you as quickly as possible, however there can be unavoidable delays. If you're unable to wait you can request us to telephone you. Please note that telephone call backs are usually undertaken within 2 working days. If you feel that your issue cannot wait that long, please tell the receptionist.
To assist in achieving continuing improvements in client service, we have a client feedback system, which enables us to monitor each aspect of our service, from initial reception through to helpfulness of the advice interview for the client. Please do take a minute to complete a feedback form following your interview.
Town centres
Click to expand the tabs below:
Wigan
Wigan Life Centre
The Wiend
Wigan
WN1 1NH
Drop in: Mon - Thu 09:00 - 15:00, Fri 09:00 - 13:30
Debt service: Mon, Thu 09:00 - 14:00
Help to Claim service: Mon - Fri 09:00 - 15:00
Leigh
The Turnpike
Civic Square
Leigh
WN7 1EB
Drop in: Mon, Tue, Thu 09:00 - 15:00, Fri 09:00 - 13:30
Debt service: Tue, Thu 09:00 - 14:00
Magnum House, Suite 2.1
33 Lord Street
Leigh
WN7 1BY
Digital Hub service only: Tue, Fri 10:30 - 14:00
Help to Claim service: Mon - Fri 10:00 - 16:00
General outreach locations
We also have various outreach locations with more being added all the time. Please see below for more details.
Monday
| Every Monday | Brookmill Medical Centre | College Street Leigh WN7 2RB |
Drop in: 09:15 - 12:00 |
| Every Monday | Wigan & Leigh County Court | Wigan & Leigh Court House Darlington Street Wigan WN1 1DW |
Drop in: 09:00 - 12:00 Service is for people attending court in respect of housing possession proceedings |
| Every Monday | Wigan Jobcentre Plus | Brocol House 71 King Street Wigan WN1 1EA |
Drop in: 09:00 - 15:00 Help to Claim service only |
| Every Monday | Leigh Jobcentre Plus | Roydale House 2, 10 Windermere Rd Leigh WN7 1UT |
Drop in: 09:00 - 15:00 Help to Claim service only |
Tuesday
| Tuesday monthly Every 4th Tuesday |
Ashton Jobcentre Plus | 17-19 Gerard Street Ashton-in-Makerfield WN4 9AB |
Drop in: 14:30 - 16:15 |
| Every Tuesday |
Chandler House Surgery | Poolstock Lane Wigan WN3 5DX |
Drop in: 09:00 - 10:45 & 15:00 - 16:30 (Appointments in between) |
| Every Tuesday | Wigan Jobcentre Plus | Brocol House 71 King Street Wigan WN1 1EA |
Drop in: 09:00 - 15:00 Help to Claim service only |
| Every Tuesday | Leigh Jobcentre Plus | Roydale House 2, 10 Windermere Rd Leigh WN7 1UT |
Drop in: 09:00 - 15:00 Help to Claim service only |
Wednesday
| Every Wednesday | Beech Hill Medical Practice | 278a Gidlow Lane Wigan WN6 7PD |
Drop in: 09:00 - 12:30 (Practice patients only) |
| Every Wednesday | Atherton Foodbank | Atherton Parish Church Market Place Atherton M46 0DD |
Drop in: 13:00 - 15:00 |
| Every Wednesday | Wigan Jobcentre Plus | Brocol House 71 King Street Wigan WN1 1EA |
Drop in: 10:00 - 15:00 Help to Claim service only |
| Every Wednesday | Leigh Jobcentre Plus | Roydale House 2, 10 Windermere Rd Leigh WN7 1UT |
Drop in: 10:00 - 15:00 Help to Claim service only |
Thursday
| Every Thursday | Pennygate Medical Centre | 109 Ladies Lane Hindley WN2 2QG |
Drop in: 11:00 - 12:30 |
| Every Thursday | Bethel Community Centre | Atherton Road Hindley Green WN2 4SQ |
Drop in: 14:00 - 16:30 |
| Every Thursday | Sunshine House | Wellington Street Wigan WN1 3SA |
Drop in: 09:00 - 10:30 & 15:00 - 16:30 (Appointments in between) |
| Every Thursday | Wigan Jobcentre Plus | Brocol House 71 King Street Wigan WN1 1EA |
Drop in: 09:00 - 15:00 Help to Claim service only |
| Every Thursday | Leigh Jobcentre Plus | Roydale House 2, 10 Windermere Rd Leigh WN7 1UT |
Drop in: 09:00 - 15:00 Help to Claim service only |
| Every Thursday | Ashton Jobcentre Plus | 17-19 Gerard Street Ashton-in-Makerfield WN4 9AB |
Drop in: 10:00 - 16:00 Help to Claim service only |
Friday
| Every other Friday | Wigan Borough Armed Forces Community HQ | Molyneux House School Lane Wigan WN1 3SE |
Drop in: 10:00 - 13:00 (For ex-services only) |
| Every Friday | Wigan Jobcentre Plus | Brocol House 71 King Street Wigan WN1 1EA |
Drop in: 09:00 - 15:00 Help to Claim service only |
| Every Friday | Leigh Jobcentre Plus | Roydale House 2, 10 Windermere Rd Leigh WN7 1UT |
Drop in: 09:00 - 15:00 Help to Claim service only |